" Sorry it has taken so long to get... "Mr. Derek Campbell" Your support from beginning to end... "Mr. John Brasch
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| Booking Condition |
Customers buy any travel services, goods from Jewel Tours website require agree this booking condition before process any booking. RESERVATION REQUESTS Customers can request Jewel Tours reserves tours, hotels, visa approval letters or any other services which are offer on Jewel Tours website. You will require summit your personal information with full name (name on using passport), gender, nationality, date of birth, place of birth, passport issue date, passport expire date, e-mail address, telephone number, postal code, country. You may also choose to provide optional information such as street address, city, state or province, age range, preferred contact method, number of children traveling, child age ranges, , your arrival/departure flight. This additional information will support Jewel Tours team to process your booking in accurate.
CUSTOMIZED TRIP REQUEST Travelers can request that JEWEL TOURS creates a custom tour for them by submitting a Customize trip. JEWEL TOURS will require that you submit information including name, gender, e-mail address, telephone number, zip or postal code, country, date of anticipated, number of person traveling together, how many days you plan to travel, any places you want to visit to, what sort of transportation, type of travel, accommodation prefer, meals request, what your budget for vacation and how did you hear about JEWEL TOURS, these are efficiently information for our expert to process your request. During the time we process your customize trip our expert may contact you by email, fax or phone. Use of this service is completely voluntary and you therefore have a choice whether or not to join JEWEL TOURS and disclose this information. BOOKING YOUR VACATION When you found a trip, hotel or any other services offers on our website fit you or requested a trip created by JEWEL TOURS which is fit you and well understood JEWEL TOURS terms & condition, booking condition you can make payment by following offers, enquiries JEWEL TOURS accepts payment made by telegraphic transfer directly to our bank account or credit card JEWEL TOURS will not accept to pay any bank fees which charge to payee.
DEPOSIT
By the time of booking you will require to make deposit for your vacation 30% of total tour cost the rest will be paid 21 days (Twenty one days) prior to arrival date or on arrival.
JEWEL TOURS company Vietnam bank account ASIA COMMERCIAL BANK - HANOI BRANCH
Address: 184 - 186 Ba Trieu Str. Hai Ba Trung, Hanoi, Vietnam Account name: JEWEL TOURS.,JSC Account number: 15453459 Swift code: ASCB VNVX JEWEL TOURS accepts to receive your deposit payment or full payment by credit card (Visa card or Master card) via our bank in Vietnam. The credit card payment form require you to fill out details information requires, and inform your local bank that you are willing to pay for AMENDMENT AND CANCELLATION Incase of your vacation be delay by any reason you will require to inform JEWEL TOURS head office by email or by fax at least 30 days prior to arrival date and receive a notice that Jewel Tours already received your request.
If your trip request for cancellation charge as bellow:
* Apply for group BELLOW 16 PAX 15 – 29 days charge 20% of the total tour cost
7 – 14 days charge 50% of the total tour cost
Less than 07 days prior to arrival date charge as NO SHOW
* Apply for group FROM 16 PAX & UP
60 days prior to arrival date free of charge
45 – 59 days charge 20% of the total tour pax
30 – 44 days charge 50% of the total tour cost
Less than 30 days prior to arrival date charge as NO SHOW
* This cancellation policy can be change if there is any special note on the services booking |